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Patient Communicator
The New Patient Experience
- Patient Communicator is designed to save time, reduce no-shows, and impress your patients.
- Automated confirmations and reminders sent by text, email, or voice
- With TrueText, patients can contact the office by texting instead of calling
- Fully automated recall system ensures that patients will never fall through the cracks
- Patients can schedule appointments 24/7 using the online scheduler
- Build your practice with promotions, marketing, reviews, and social media
- Integrates with Lytec and other practice management systems
Automate Just About Everything
- Connect to patients effectively without tying up your staff
- Send emergency closure messages from the comfort of home
- Communicate essential pre-op and post-op instructions
- Welcome new patients to your practice
- Tell your patients about promotions, or ask them to refer a friend
- Create custom marketing templates with our design team
Features of Patient Communicator
TrueText
Automated Confirmations & Reminders
Online Scheduler
Recall Wizard
Patient Forms
Curbside Check-in
ClearCall
Treatment Plans
iPhone & Android App
Reputation Management
Social Media
Marketing
TrueText
TrueText
Patients can finally communicate with your practice like they do with their friends and family
- Desktop notifications for incoming texts
- Text in multiple languages
- Conversation strings are saved and archived
- Unlimited texting, no strings attached
Automated Confirmations & Reminders
Automated Confirmations and Reminders
Day-of reminders decrease no-shows up to 70%
- You set the parameters for all your outgoing messages
- Confirmations are updated directly into your scheduler
- Connect with patients the way they want – text, email or voice
- Patients can confirm appointments with one click
Online Scheduler
Online Scheduler
Patients can schedule real appointments 24/7
- New and existing patients can easily schedule appointments online 24/7
- Define the exact parameters of the appointment slots that are offered for online scheduling
- Online bookings are updated directly into your scheduler
- Patients can waitlist themselves for preferred appointments
- The “Blacklist” blocks chronic cancellers from scheduling online
Recall Wizard
Recall Wizard
Set your practice’s recall preferences once and then let it go!
- Recall messages are sent out automatically, every day
- Patients can schedule online with a link from their recall message
- Recall messages are sent based on the last recall appointment date
Patient Forms
Patient Forms
Streamline patient check-in
Make patient check-in efficient for your staff and convenient for your patients.
- Patients can complete and digitally sign their registration, medical history and insurance forms
- Create customized consent forms that patients can sign anywhere in the office
- New patients can complete their forms securely from the comfort of their own home
- Reduce data entry time with forms that are saved directly in the Practice’s management software
Curbside Check-in
Curbside Check-In
Make checking in easy and convenient even during these difficult times
- Patients can text the front desk to inform them of their arrival
- Registration forms can be filled out and submitted while waiting in the car
- Patients can enter the practice precisely when their appointment is to begin
ClearCall
ClearCall
The More You Know The Better
Make incoming calls more productive and deliver a truly personalized experience with a smart caller ID
- Identify unscheduled treatments and recommend them on the call
- Remind patients of their unpaid balances and collect
- Schedule patients or their family members for their recall appointments
- All of the patient’s information is displayed on one screen at just the right time
Treatment Plans
Treatment Plans
Present your patients with treatment plans and obtain their consent in a simple and convenient way
- Forms are clear and easy for patients to understand
- Treatment plans are pulled directly from your practice management software
- Patients can digitally sign on the spot
iPhone & Android App
iPhone & Android App
Access your Patient Communicator from anywhere with our new smartphone app
- See your upcoming schedule for the day and reach out to anyone who has not confirmed
- Communicate with your patients your mobile phone using your practice’s phone number
- Send last-minute emergency notifications to patients without missing a beat
Reputation Management
Reputation Management
Manage your web reputation by seeing all reviews in one place
- Reputation monitoring
- Automatic review collection
- Facebook integration
- Personalized, SEO-friendly website
Social Media
Social Media
Market your practice with attractive and easy-to-use features that will get your practice noticed.
- Social Media links automatically embedded into all emails
- Improves communication and fosters brand awareness
- Effective social marketing that will help your practice flourish
Marketing
Marketing
Email Templates
Create custom marketing templates for new campaigns
- A full template library is uploaded to your account for use with any new campaign
- Our design team is available to help with special template requests
- Customized header on every message with your practice logo and contact details
100% HIPAA Compliant Platform
100% secure, confidential, & HIPAA compliant communication platform.
