Lytec Support and CureMD Support

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AUTHORIZATION

By entering the code given to you by MediPro, you agree to allow the MediPro client care specialist to connect and control your computer. If you have any sensitive information on your computer screen, please close this prior to allowing the remote connection. At any time you can take over control and close out the session if needed.

SECURITY

All data passing between host and guest systems is fully encrypted and protected from unauthorized access. This includes all screen data, file transfers, keystrokes, and chat messages. Our remote support employs a 256-bit AES encryption algorithm, similar to that used by many banking and government institutions.

Award-Winning Lytec Support and CureMD Support

Our MediPro Support department is made up of product-specific Client Care Teams that are organized to provide you with the utmost satisfaction and attention to detail by consistently providing award-winning support. Each of our client care team members has over 10+ years of experience working with Lytec and/or CureMD as well as our other products and services that we support.

Our objective is to set the highest standard of customer service for healthcare professionals. MediPro provides support for the following:

  • Lytec Support
  • CureMD Support
  • Curogram Support
  • EDI & Clearinghouse Support
  • iGuard Online Backup

Our client care team is available Monday through Friday from  8:30 AM – 6:00 PM Eastern Time. Emergency after-hours support is available with some of our support plans.

You may contact our client care team through online chat, email, remote access, or phone.

For emergency Lytec Support or CureMD Support, Please call 1.800.759.1321 x 3

How Can MediPro Help?

We have been helping practices of all sizes and specialties since 1995. We offer the following products and services to help your practice operate more efficiently while increasing revenue.

  • Lytec Practice Management System - Since 1989, Lytec has been the leader in Practice Management software.
  • Lytec EDI for electronic claims, online eligibility, and electronic payment posting.
  • CureMD Integrated PM & EHR - All-in-One Cloud platform integrates Electronic Medical Records with Practice Management, a patient portal, and an iPad app.
  • Medisoft Medical Billing Software - Medisoft offers an all-in-one interface combining scheduling and billing functions as well as integrated revenue management capabilities.
  • Medisoft EDI for electronic claims, online eligibility, and electronic payment posting.
  • Curogram - All-in-one communications platform including secure text messaging, online appointments, reminders, telemedicine, and more!
  • RCM Services - Medical billing and revenue cycle management.