MediPro Remote Support
All data passing between host and guest systems is fully encrypted and protected from unauthorized access. This includes all screen data, file transfers, keystrokes, and chat messages. Our remote support employs a 256-bit AES encryption algorithm, similar to that used by many banking and government institutions.
For emergencies call 800.759.1321 EXT. 3
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We have been using Lytec since 1993 and believe that some of our success can be attributed to the Lytec software. Our clients appreciate the monthly reports detailing their practice status. We t (...)
I am really happy with MediPro services overall starting with Lytec. I want to keep that healthy relationship forever and would always recommend you guys to anyone.
I am co-owner of a 2 physician practice, which opened in 2004. My practice was riddled with bad debt and incomplete AR claims. This service has literally saved my practice. They rapidly cleaned (...)
The Lytec support staff at MediPro are nothing short of miracle workers. No problem is too big or too small to warrant their full attention. I have worked with many technical support groups and (...)
Thank you so much for your persistence! I made a lot of initial contacts but you maintained “no pressure” communication from start to end. I hope your company appreciates the true asset that you (...)
I have been very happy with customer service and technical support when I have used it. Always friendly and go the extra mile to answer questions.
This is the fourth or fifth time we have had the opportunity to work with your staff in setting up a new and improved version of Lytec for our office. We are providers of massage therapy, acupun (...)
I am the Office Manager for the Naturopathic Medical Clinic. Over the last several months Erika Gilbert has been instrumental in convincing my boss to switch over to Lytec. I used it for 13yrs b (...)
My experience with MediPro has been nothing short of praiseworthy. As a customer since 2005, the staff at MediPro have been invaluable to my business and practice. I could not have run my practi (...)
Support totally saved Tropical MedBill - brought us back from a near-death experience. I will recommend MediPro to any practice group on my client list. Thanks again!
I want to sincerely thank you for making my recent visit to your office a most pleasant one. The training during my stay was excellent - I feel much better prepared to assist our group in taking (...)
I have experienced complete satisfaction with MediPro's support services! We had purchased a Lytec upgrade with another company. We had 30 days free support with them so when we couldn' t gather (...)
I wish I had known about your company sooner! Your quality of service is the gold standard and I am astonished (but grateful) at how reasonable your charges are. I am switching over to your elec (...)
The MediPro Client Care Team members are a cut above and have made my transition from another vendor amazingly easy and they have been WONDERFUL! They are extremely easy to work with and profess (...)
After a 13 year partnership, the team at MediPro continues to amaze me with their dedication to service, cost-conscious product offerings and scope of knowledge within the healthcare industry. O (...)
Just a quick note to let you know that the trainer was very courteous and helpful. We had so much to learn in so little time. Hopefully MediPro will be able to guide us in the proper ways. Thank (...)
This letter is a statement of support for MediPro and Lytec. I am a Podiatrist who has been in practice for almost 20 years. I left a group practice a few years ago and started my own practice. (...)
My name is Dr. Zappala and I am a Chiropractor in Southern California. I run a high-tech, multi-disciplinary wellness center. Our IT infrastructure is very sophisticated, so we were very picky w (...)
For 7 years I have worked on the Lytec system which I inherited from another physician. Prior to Lytec, I worked on Medical Manager and Med Master. Lytec is easier to use and makes common sense. (...)
Thank you for all of your help with our recent upgrade of Lytec and switch to MediPro. The support has been both professional and exceptional. I have confidence going forward that the MediPro te (...)
I just wanted to let you know how great Sherry has been for us with any issues that come up. Sherry is a true asset to your company and is always very courteous and professional and responds to (...)
As usual, issue resolved immediately. Always feel we are in the best care with MediPro!
My Billing Service has been a client of MediPro, Inc. since 2004. It never ceases to amaze me the friendly, caring team members like Will and Dana that are willing to help my company and client (...)
I rarely write letters of commendation, but I am doing so today after my last positive experience yesterday with Will on your technical support staff. On both occasions he has been more than he (...)
Sherry was awesome, incredibly informative, and exceedingly helpful. Thank you for setting up that training for us as she was great.
Thank you for excellent service. Keith was very helpful with my questions regarding ICD-10 Codes. I was able to get my billing up to date.
Excellent service and awesome availability. We are totally satisfied and look forward to this working relationship
Everyone that I have dealt with is kind, professional and enjoy working with all of them. Great staff!!!!!
We appreciate that we can call a "live person" and not message in a chat box. MediPro truly goes beyond the call of duty and helps its clients with healthcare solutions. Their staff specialize (...)
I think your entire team is extraordinary in every way. Once again, I so appreciate your expertise, and professionalism, and I will be forever grateful to the staff at MediPro. Thank you all so (...)