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- Christine Tirman

Patient Care Coordinator
Alloplastic Reconstruction

"The Lytec support staff at MediPro are nothing short of miracle workers. No problem is too big or too small to warrant their full attention. I have worked with many technical support groups and have yet to come across a team that comes to my rescue whenever I call, for whatever reason. You guys are top notch and supportive, even in the midst of my panic meltdowns. You are the best!"

MediPro Training & Client Care

Our MediPro Client Care department is made up of product-specific Client Care Teams that are organized to provide you with the utmost satisfaction and attention to detail by consistently providing award-winning support. Our objective is to set the highest standard of customer service for healthcare professionals.

Training

MediPro provides a certified training program with options to suit your practice's unique needs:
  • Interactive Remote Training provides you and your staff one-on-one Internet-based sessions with an experienced trainer in an environment designed to offer convenience and to minimize the impact on your day-to-day operations.
  • Onsite training for those learners who find greater success in a face-to-face, classroom-type environment.
  • GoLive Assistance (can be done remotely or onsite)
  • Project Management: Unlike many other medical software companies, MediPro believes that project management is crucial to a successful EHR implementation.
  • Template Customization Service*
  • Monthly enrichment sessions for end users*
*For select products