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The staff at MediPro have been solid gold to work with over the past 6 years.
I am the owner/operator of a tiny medical practice, and do everything that my office manager does not. I am a total pain in the neck regarding my software, super picky, and believe me, these guys are great! I want details, they get me details, they even offer me suggestions, and they always solve my problems. I feel like the folks on the other end of the phone are friends who are part of my team to give my patients excellent care and not merely voices on a phone.
I've been with MediPro for many, many years, and they have always be super helpful, and very cheerful as well.
I am really happy with MediPro services overall starting with Lytec. I want to keep that healthy relationship forever and would always recommend you guys to anyone.
Thank you so much for your persistence! I made a lot of initial contacts but you maintained “no pressure” communication from start to end. I hope your company appreciates the true asset that you are to them. Thanks again!
I have been very happy with customer service and technical support when I have used it. Always friendly and go the extra mile to answer questions.
This is the fourth or fifth time we have had the opportunity to work with your staff in setting up a new and improved version of Lytec for our office. We are providers of massage therapy, acupuncture and chiropractic. In business for 30 years, we are always reliant on allies within and without. Your staff has been truly professional, helpful, tolerant and kind to boot. They finished the installation with me with the proper amount of business mindedness and personality that made this whole process way more comforting than might have been the case without an upper management focus on customer outcomes. We are lucky to have chosen to buy from you and discover the secret of your success.
I am the Office Manager for the Naturopathic Medical Clinic. Over the last several months Erika Gilbert has been instrumental in convincing my boss to switch over to Lytec. I used it for 13yrs before my husband closed his practice in 2013. So I know its a good program. But with out Erika's help I would never have gotten Dr. Plunkett to move forward with it. She has been great to deal with and complain to when I was hitting a brick wall with my boss. Since getting her to agree to switch, Erika has made sure all steps are moving forward and going as smoothly as possible. She is a great sales woman and deserves some serious back patting for all her work.
My experience with MediPro has been nothing short of praiseworthy. As a customer since 2005, the staff at MediPro have been invaluable to my business and practice. I could not have run my practice and been so successful all of these years without the MediPro team. As a trusted partner for PM, EHR, Meaningful Use and Clearinghouse hosting, there's not anything more that I can say other than THANK YOU!!!
Support totally saved Tropical MedBill - brought us back from a near-death experience. I will recommend MediPro to any practice group on my client list. Thanks again!
I want to sincerely thank you for making my recent visit to your office a most pleasant one. The training during my stay was excellent - I feel much better prepared to assist our group in taking full advantage of our new software. Your hospitality was extraordinary - I felt welcomed into your (MediPro) family. Finally, I was reassured by the expedient and professional manner with which any technical issues were handled as they arose.