Specialties

- Kris Currier

"I am the Office Manager for the Naturopathic Medical Clinic. Over the last several months Erika Gilbert has been instrumental in convincing my boss to switch over to Lytec. I used it for 13yrs before my husband closed his practice in 2013. So I know its a good program. But with out Erika's help I would never have gotten Dr. Plunkett to move forward with it. She has been great to deal with and complain to when I was hitting a brick wall with my boss. Since getting her to agree to switch, Erika has made sure all steps are moving forward and going as smoothly as possible. She is a great sales woman and deserves some serious back patting for all her work."

MediPro Training & Client Care

Our MediPro Client Care department is made up of product-specific Client Care Teams that are organized to provide you with the utmost satisfaction and attention to detail by consistently providing award-winning support. Our objective is to set the highest standard of customer service for healthcare professionals.

Training

MediPro provides a certified training program with options to suit your practice's unique needs:
  • Interactive Remote Training provides you and your staff one-on-one Internet-based sessions with an experienced trainer in an environment designed to offer convenience and to minimize the impact on your day-to-day operations.
  • Onsite practice management software training for those learners who find greater success in a face-to-face, classroom-type environment.
  • GoLive Assistance (can be done remotely or onsite)
  • Project Management: Unlike many other medical software companies, MediPro believes that project management is crucial to a successful EHR implementation.
  • Template Customization Service*
  • Monthly enrichment sessions for end users*
*For select products