MediPro Technologies (“MediPro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit medipro.com (the “Site”), contact us, or use our products and services. By using the Site, you agree to the practices described here.

1. Information We Collect

We collect information in the following ways:

• Information you provide. Name, business name, email address, phone number, mailing address, and any details you submit through forms, account registration, support requests, or communications with us.
• Information collected automatically. IP address, browser type, device information, pages viewed, referring URLs, and similar usage data gathered through cookies and comparable technologies.
• Information from third parties. Data our vendors or data partners may associate with you, as described in Section 4.

2. How We Use Information

• To provide, operate, and support our products and services;
• To respond to inquiries and provide customer support;
• To send communications, updates, and marketing where permitted;
• To improve and secure the Site and our services;
• To comply with legal, regulatory, and contractual obligations.

3. Cookies and Similar Technologies

We and our service providers use cookies, pixels, and similar technologies to operate the Site, remember preferences, analyze traffic, and support advertising. You can control cookies through your browser settings, though disabling them may affect Site functionality.

4. Online Data Partners and Advertising

5. How We Share Information

We may share information with:

• Service providers and vendors who perform services on our behalf, such as hosting, analytics, payment processing, mailing, and marketing;
• Business partners in connection with the products and services we provide;
• Legal and regulatory authorities where required by law or to protect our rights;
• A successor entity in the event of a merger, acquisition, or sale of assets.

We do not sell your personal information in exchange for money.

6. Protected Health Information (HIPAA)

MediPro provides software, hosting, and support services to healthcare providers and other covered entities. In the course of providing these services, we may create, receive, maintain, or transmit protected health information (“PHI”) on behalf of our customers. When we do so, we act as a business associate under the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”).

• Our handling of PHI is governed by the Business Associate Agreement (“BAA”) we enter into with each applicable customer, not by this Privacy Policy. Where the terms conflict as to PHI, the BAA controls.
• We use and disclose PHI only as permitted by the applicable BAA, HIPAA, and other applicable law, or as directed by the customer (the covered entity).
• We maintain administrative, physical, and technical safeguards designed to protect the confidentiality, integrity, and availability of PHI, consistent with the HIPAA Security Rule.
• We do not use PHI for our own marketing or advertising purposes, and the advertising practices described in Section 4 do not apply to PHI.

If you are a patient or individual whose PHI is held by a healthcare provider that uses our services, please direct requests regarding your health records to that provider, which is responsible for responding under HIPAA.

7. Your Privacy Rights (U.S. State Laws and GDPR)

Depending on where you live, you may have additional rights over your personal information. This section does not apply to PHI governed by HIPAA (see Section 6).

U.S. State Privacy Rights

Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have the right to:

• Confirm whether we process your personal information and request access to it;
• Request correction of inaccurate personal information;
• Request deletion of your personal information;
• Obtain a portable copy of the personal information you provided;
• Opt out of targeted advertising, the “sale” or “sharing” of personal information, and certain profiling.

We do not sell personal information for money. To the extent our advertising activities described in Section 4 constitute a “sale” or “sharing” under certain state laws, you may opt out by visiting https://app.retention.com/optout and by adjusting your browser and cookie settings. We will not discriminate against you for exercising your rights.

European Economic Area, United Kingdom, and Switzerland (GDPR)

If you are located in the EEA, the UK, or Switzerland, we process your personal data in accordance with the General Data Protection Regulation and applicable local law. Our legal bases for processing include:

• Consent — for example, for certain marketing communications and cookies;
• Contract — to provide the products and services you or your organization request;
• Legal obligation — to comply with applicable law;
• Legitimate interests — to operate, secure, and improve our Site and services, where not overridden by your rights.

Subject to applicable law, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, to withdraw consent, and to data portability. Where we transfer personal data outside the EEA, UK, or Switzerland, we use appropriate safeguards such as Standard Contractual Clauses. You also have the right to lodge a complaint with your local supervisory authority.

How to Exercise Your Rights

To exercise any of these rights, contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding, and we will respond within the timeframes required by applicable law. You may use an authorized agent where permitted.

8. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

• You may opt out of marketing emails using the unsubscribe link in any message or the opt-out link in Section 4.
• You may adjust your browser to refuse cookies.
• Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. To make a request, contact us using the details below.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

11. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted, and the “Effective” date above will be revised accordingly.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

MediPro Technologies
Email: [email protected]
Website: medipro.com