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MediPro Training & Client Care

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MediPro’s Training & Client Care is made up of product-specific teams of client care specialists who are passionate about providing our customers with the utmost satisfaction and attention to detail.

MediPro Training & Client Care provides a certified training program with options to suit your practice’s unique needs:

  • Interactive Remote Training provides you and your staff one-on-one Internet-based sessions with an experienced trainer in an environment designed to offer convenience and to minimize the impact on your day-to-day operations.
  • Onsite training for those learners who find greater success in a face-to-face, classroom-type environment.
  • GoLive Assistance (can be done remotely or onsite)
  • Project Management: Unlike many other medical software companies, MediPro believes that project management is crucial to a successful EHR implementation.
  • Template Customization Service*
  • Monthly enrichment sessions for end users*

*For select products

Ready To Be Impressed?

"I have experienced complete satisfaction with MediPro's support services! We had purchased a Lytec upgrade with another company. We had 30 days free support with them so when we couldn' t gather our claims at first and then could not transmit our claims without immediate rejections, we called on their support team. Two weeks into our back and forth with the other company's support team left us with no resolution and therefore no claims being able to be transmitted. I finally called MediPro and within minutes of being remotely logged into my system, they found several obvious errors with the Lytec upgrade. They corrected these errors immediately. We transmitted my claims and received a mass rejection of 365 claims. I forwarded this error message to MediPro and within 48 hours of my initial phone call, they had us remapped back to Lytec and we now have complete resolution and are up and running! I am beyond satisfied with the support service at MediPro! We will continue to utilize your services, lesson learned the hard way on our account with using a different company, and we will always recommend MediPro!"

- Amanda Brown


Other Add Ons

Credit Card Processing

MediPro offers credit card processing services that are seamless and extremely easy to use and are designed to work with your practice management software.

Clearinghouse Services

With our comprehensive variety of services, we make it easier for you to simplify your practice's environment and focus on your core business; practicing medicine.

Billflash Patient Statements

Deliver professionally printed patient statements, saving your office time and money every month. Eliminate printing, folding, stuffing, sealing, stamping, mailing and troubleshooting.

Medical Billing Services

MediPro billing service clients can maximize revenue, lower operational costs and increase productivity through a valuable combination of technology and personalized service – both are customizable to your business needs.

Storage Backup & Recovery

The MediPro iGuard Online Backup Service helps prevent the loss of your critical computer files. Secure, scheduled backups are performed automatically each night over your existing Internet connection.