I am personally writing to you because I am still shocked at the number of customers that we talk to that are not doing proper backups. We recently had three clients that have lost all of their data, not just practice management data but medical records data as well because they weren’t backing up properly.
Your data is priceless! What would you do tomorrow if you came into the office and your server crashed? What about a fire? Look what is happening with the uncontrollable wildfire in Fort McMuray in Canada. Nobody ever expects these things to happen but they do and it can happen to you. Whether or not you use our online backup service or another means, I can’t stress how important it is to not only do a local backup but an offsite backup as well.
When you think about it there are a number of ways files can be lost unexpectedly…
- Computer crashes – always happen when you least expect it and can lead to data loss
- Virus infection – aggressive malicious viruses can corrupt files and disable computers
- Hard drive failure – hard drives have a finite lifetime and can fail suddenly without warning. The sudden death of a hard drive can cause the painful loss of months or years of irreplaceable files and the timing can be catastrophic
- Physical computer damage
- Theft – computers are sought after by thieves
- Water damage – We all know what happens when you mix water and electronics together
The bottom line is that if you value what’s kept on your computer, you need to take steps to protect your information from sudden loss. Work can be redone, but the loss of your business data can cause legal issues or even put you out of business.
I recommend that you do the following to properly backup your system:
- Use a program like Shadowprotect to take hourly snapshots of your entire server. In case of a hard drive failure or data loss, you can literally go back in time and restore the entire server to its state before the crash or even restore it to a new server. This process saved me at one point as I accidentally wiped out our Active Directory. It would have taken me hours or even days to redo everything but instead I restored from the latest backup and was back up and running in 40 minutes. This is the fastest means to restore your server and data.
- Offsite Backup – Make sure you are also doing an online/offsite backup. If there is a fire, theft, flood damage, etc. and you are not doing an offsite backup, you are NOT protected. Yes it will take longer to restore an offsite backup but at least you will still have your data.
I want everyone to ask themselves these questions.
- If I come in to the office tomorrow and find that there is a flood, theft or my server crashed, will I be able restore my data?
- Will I be able to see my patients and take care of them?
- Will I be able to bill insurance companies and patients so I can keep my practice running?
If you are unsure, I am advising you that you contact us or speak to your IT person and get the proper backup system in place today. The longer you wait, the more likely it is that something is going to happen at some point.
As a final offer, I am extending our 30 day free trial of our online backup service. For as low as $12.95 per month, you can have the peace of mind that your data is being backed up properly offsite in a secure, HIPAAA compliant data center.