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- Alicia Shields

"The MediPro Client Care Team members are a cut above and have made my transition from another vendor amazingly easy and they have been WONDERFUL! They are extremely easy to work with and professional. MediPro is truly deserving of their awards in customer service. I only wish I had known about MediPro sooner! If it sounds like I am impassioned, I am. I feel when someone does an outstanding job you should tell them. MediPro is organized, outstanding, professional and the reports are exactly what I need to run my business in a timely fashion. Impressive! Thank You!!!"

MediPro Training & Client Care

Our MediPro Client Care department is made up of product-specific Client Care Teams that are organized to provide you with the utmost satisfaction and attention to detail by consistently providing award-winning support. Our objective is to set the highest standard of customer service for healthcare professionals.


MediPro provides a certified training program with options to suit your practice's unique needs:
  • Interactive Remote Training provides you and your staff one-on-one Internet-based sessions with an experienced trainer in an environment designed to offer convenience and to minimize the impact on your day-to-day operations.
  • Onsite practice management software training for those learners who find greater success in a face-to-face, classroom-type environment.
  • GoLive Assistance (can be done remotely or onsite)
  • Project Management: Unlike many other medical software companies, MediPro believes that project management is crucial to a successful EHR implementation.
  • Template Customization Service*
  • Monthly enrichment sessions for end users*
*For select products