Our MediPro Client Care department is made up of product-specific Client Care Teams that are organized to provide you with the utmost satisfaction and attention to detail by consistently providing award-winning support. Our objective is to set the highest standard of customer service for healthcare professionals.
MediPro provides a certified training program with options to suit your practice's unique needs:
- Interactive Remote Training provides you and your staff one-on-one Internet-based sessions with an experienced trainer in an environment designed to offer convenience and to minimize the impact on your day-to-day operations.
- Onsite training for those learners who find greater success in a face-to-face, classroom-type environment.
- GoLive Assistance (can be done remotely or onsite)
- Project Management: Unlike many other medical software companies, MediPro believes that project management is crucial to a successful EHR implementation.
- Template Customization Service*
- Monthly enrichment sessions for end users*
*For select products