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- Jason Servatius, ND

"I want to sincerely thank you for making my recent visit to your office a most pleasant one. The training during my stay was excellent - I feel much better prepared to assist our group in taking full advantage of our new software. Your hospitality was extraordinary - I felt welcomed into your (MediPro) family. Finally, I was reassured by the expedient and professional manner with which any technical issues were handled as they arose."

MediPro Training & Client Care

Our MediPro Client Care department is made up of product-specific Client Care Teams that are organized to provide you with the utmost satisfaction and attention to detail by consistently providing award-winning support. Our objective is to set the highest standard of customer service for healthcare professionals.

Training

MediPro provides a certified training program with options to suit your practice's unique needs:
  • Interactive Remote Training provides you and your staff one-on-one Internet-based sessions with an experienced trainer in an environment designed to offer convenience and to minimize the impact on your day-to-day operations.
  • Onsite training for those learners who find greater success in a face-to-face, classroom-type environment.
  • GoLive Assistance (can be done remotely or onsite)
  • Project Management: Unlike many other medical software companies, MediPro believes that project management is crucial to a successful EHR implementation.
  • Template Customization Service*
  • Monthly enrichment sessions for end users*
*For select products