ISA Order Confirmation

Thank you for your order. You will receive a copy of the invoice via email shortly.

- Amanda Brown

"I have experienced complete satisfaction with MediPro's support services! We had purchased a Lytec upgrade with another company. We had 30 days free support with them so when we couldn' t gather our claims at first and then could not transmit our claims without immediate rejections, we called on their support team. Two weeks into our back and forth with the other company's support team left us with no resolution and therefore no claims being able to be transmitted. I finally called MediPro and within minutes of being remotely logged into my system, they found several obvious errors with the Lytec upgrade. They corrected these errors immediately. We transmitted my claims and received a mass rejection of 365 claims. I forwarded this error message to MediPro and within 48 hours of my initial phone call, they had us remapped back to Lytec and we now have complete resolution and are up and running! I am beyond satisfied with the support service at MediPro! We will continue to utilize your services, lesson learned the hard way on our account with using a different company, and we will always recommend MediPro!"

MediPro Training & Client Care

Our MediPro Client Care department is made up of product-specific Client Care Teams that are organized to provide you with the utmost satisfaction and attention to detail by consistently providing award-winning support. Our objective is to set the highest standard of customer service for healthcare professionals.

Training

MediPro provides a certified training program with options to suit your practice's unique needs:
  • Interactive Remote Training provides you and your staff one-on-one Internet-based sessions with an experienced trainer in an environment designed to offer convenience and to minimize the impact on your day-to-day operations.
  • Onsite practice management software training for those learners who find greater success in a face-to-face, classroom-type environment.
  • GoLive Assistance (can be done remotely or onsite)
  • Project Management: Unlike many other medical software companies, MediPro believes that project management is crucial to a successful EHR implementation.
  • Template Customization Service*
  • Monthly enrichment sessions for end users*
*For select products