“Our Client Care Mission at MediPro is to deliver quality and memorable Customer Care and Support. What sets us apart from our competitors is that our clients hear a familiar voice every time they call. We are committed to going above and beyond for the needs of our clients, and every day we strive to make all aspects of the customer experience better.”
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I am co-owner of a 2 physician practice, which opened in 2004. My practice was riddled with bad debt and incomplete AR claims. This service has literally saved my practice. They rapidly cleaned up my bad debt. They helped us install an EHR system and meet Medicare CMS guidelines for Meaningful Use, which earned my practice extra income. The IT support is outstanding. I would highly recommend them to my colleagues in medical practice.
My experience with MediPro has been nothing short of praiseworthy. As a customer since 2005, the staff at MediPro have been invaluable to my business and practice. I could not have run my practice and been so successful all of these years without the MediPro team. As a trusted partner for PM, EHR, Meaningful Use and Clearinghouse hosting, there's not anything more that I can say other than THANK YOU!!!
After a 13 year partnership, the team at MediPro continues to amaze me with their dedication to service, cost-conscious product offerings and scope of knowledge within the healthcare industry. Outstanding and wonderful are the first two words that come to mind when I describe my MediPro experience. If you are looking for a company that truly cares about the success of your practice, I would encourage you to contact them.
My Billing Service has been a client of MediPro, Inc. since 2004. It never ceases to amaze me the friendly, caring team members like Will and Dana that are willing to help my company and clients navigate through the ever-changing healthcare industry. It is refreshing to know I can call anytime and receive a high level of service from MediPro no matter what. Keep doing what you are doing, it’s working!
I rarely write letters of commendation, but I am doing so today after my last positive experience yesterday with Will on your technical support staff. On both occasions he has been more than helpful; he has been both knowledgeable and candid regarding clearinghouse issues, and I really appreciate that.
Support like this is the main reason I continue what is so far a 13-year relationship with MediPro.
Courtney C. Brooks Jr., M.D.
The staff at MediPro have been solid gold to work with over the past 6 years.
Dana, I just wanted to say that when I contact MediPro it is because I have a problem I cannot solve on my own. Every time one of your service reps contacts me I always get my problem solved, they are kind and courteous, and they explain to me what went wrong. I especially want to give kudos to Robyn who was so patient with me during this last fiasco of mine. She truly made this terrible situation bearable. You must be doing something right to be able to keep employees of this quality. Thank you, Cindy
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