I am a Pediatric Billing Manager and my Practice has been using MediPro, Inc. for eight years. MediPro’s services have always exceeded my expectations as far as quality is concerned. My phone calls are answered promptly and my issues are, when possible, resolved before we hang up. They have… read moreI am a Pediatric Billing Manager and my Practice has been using MediPro, Inc. for eight years. MediPro’s services have always exceeded my expectations as far as quality is concerned. My phone calls are answered promptly and my issues are, when possible, resolved before we hang up. They have gone above and beyond to accommodate us many times. Even working with us before and after office hours to get things done.Something happened recently that prompted me to leave this review. As everyone knows, crashing is your worst nightmare. We had made the decision, with Marc Beck’s recommendation to purchase iGuard off site back up. For a minimal monthly fee we decided better safe than sorry. In March of 2021 we crashed. Devastating, we thought. Marc Beck and his team had us up and running the very next morning! As I previously stated they always go above and beyond, but this took the cake. We were so appreciative of everything they did to make this happen so quickly.We have established a wonderful working relationship with MediPro and I HIGHLY recommend them.Thank you Marc, Keith, Joe, Dana and Michelle read less

Quick response and great outcome

So far with Google, I am able to work very efficiently with the entire MediPro team. The Client Care Team is whom I work very closely with and Google has made it possible to work with them with no issues.

Customer support from Joseph is always great. Friendly and customer service oriented. He is quick to figure out the problem and create the solution.

MediPro is a rare find with tech support of Lytec that actually knows how to support Lytec. I have 20+ years as a user of Lytec and found I knew the product as good or better than previous VAR’s. That is not the case with MediPro – they have professional,… read moreMediPro is a rare find with tech support of Lytec that actually knows how to support Lytec. I have 20+ years as a user of Lytec and found I knew the product as good or better than previous VAR’s. That is not the case with MediPro – they have professional, knowledgeable staff that still care about customer service. You will not be disappointed if you choose MediPro! read less

The tech support provided through MediPro, Inc. is outstanding. I don’t even know where to begin. Every time I’ve called I always get a Live person and they always do a sensational job especially Sherry Hale she goes above and beyond every single time I talk to her. I would… read moreThe tech support provided through MediPro, Inc. is outstanding. I don’t even know where to begin. Every time I’ve called I always get a Live person and they always do a sensational job especially Sherry Hale she goes above and beyond every single time I talk to her. I would recommend MediPro services to all medical practices I come in contact with. Thank You MediPro and Sherry for making my job so much easier if I could give you 10 stars I would! read less

We are a Family Practice Medical office and have been with MediPro for over 13 years. It has been nothing but a positive relationship. The specialized care and support that we have received over all of these years from all of their staff and management is beyond measure. Their level… read moreWe are a Family Practice Medical office and have been with MediPro for over 13 years. It has been nothing but a positive relationship. The specialized care and support that we have received over all of these years from all of their staff and management is beyond measure. Their level of professionalism has been proven over and over. We never have to worry about any issues that may have arisen throughout these years as they are always on top of it and ahead of any updates or changes. They simply remove the stress factor!!! What a luxury it has been dealing with these very fine people!!!! read less

I love working with medipro, they are the best . The best thing we could have done was switch to Medipro. They are on it when you need help. I absolutely love the staff and our system. Thank you Medipro for being so efficient with our wants and need.

MediPro always does such a great job! Very reliable and professional. Our office runs so much better with the transparency that CureMD provides, courtesy of MediPro!

We are a specialty small practice. We have been with Medipro/CureMD for almost 19 years! Great company, with a great supportive staff! Sherry is just the best! Whenever I have a question, she usually has an answer! If she opens a ticket, she always follows up to make sure the… read moreWe are a specialty small practice. We have been with Medipro/CureMD for almost 19 years! Great company, with a great supportive staff! Sherry is just the best! Whenever I have a question, she usually has an answer! If she opens a ticket, she always follows up to make sure the issue is resolved. One time, she saw our office phone number on her screen several times while she was in the middle of a meeting/task, she thought it might be urgent, so sent me an email and see if she could provide a solution through email. I don’t think I could find a better support system! They really care about their clients! I love to work with Medipro/CureMD. read less

I have used this company for our emr and pm software needs for over 15 years. Their staff is excellent and they are able to create solutions for complex needs in the medical field to suit practices of all sizes.

We are an Orthopedic office and have been using MediPro for several years. MediPro has been exceptional in helping our office navigate CureMD. Medipro is responsive, efficient, and professional. Sherry always answers my questions in a timely manner, responds to emails promptly, and answers my calls. She guides me… read moreWe are an Orthopedic office and have been using MediPro for several years. MediPro has been exceptional in helping our office navigate CureMD. Medipro is responsive, efficient, and professional. Sherry always answers my questions in a timely manner, responds to emails promptly, and answers my calls. She guides me through the process of adding new services, tackling day-to-day issues, and resolving technical issues with printing and scanning within CureMD. Regardless of the issue, MediPro takes the time to listen and provides a solution. Our positive experience with CureMD has been created by the helpful people at MediPro. CureMD and MediPro, we highly recommend them! read less

I am a Pediatric Billing Manager and my Practice has been using MediPro, Inc. for eight years. MediPro’s services have always exceeded my expectations as far as quality is concerned. My phone calls are answered promptly and my issues are, when possible, resolved before we hang up. They have… read moreI am a Pediatric Billing Manager and my Practice has been using MediPro, Inc. for eight years. MediPro’s services have always exceeded my expectations as far as quality is concerned. My phone calls are answered promptly and my issues are, when possible, resolved before we hang up. They have gone above and beyond to accommodate us many times. Even working with us before and after office hours to get things done.
Something happened recently that prompted me to leave this review. As everyone knows, crashing is your worst nightmare. We had made the decision, with Marc Beck’s recommendation to purchase iGuard off site back up. For a minimal monthly fee we decided better safe than sorry. In March of 2021 we crashed. Devastating, we thought. Marc Beck and his team had us up and running the very next morning! As I previously stated they always go above and beyond, but this took the cake. We were so appreciative of everything they did to make this happen so quickly.
We have established a wonderful working relationship with MediPro and I HIGHLY recommend them.
Thank you Marc, Keith, Joe, Dana and Michelle read less

I have worked with Medipro for almost 20 years – they are extremely responsive and helpful for our practice. They provide personal service and really care about their clients.

The Psychiatric practice I work for which has several different locations has been with Medipro using the EHR system CureMD for 5 years now. Sherry has been our contact person for those 5 years and I can honestly say Sherry and the customer service team at Medipro provide outstanding… read moreThe Psychiatric practice I work for which has several different locations has been with Medipro using the EHR system CureMD for 5 years now. Sherry has been our contact person for those 5 years and I can honestly say Sherry and the customer service team at Medipro provide outstanding service, 10 stars! Whether by email, instant chat, or telephone they are available! Thank you Medipro! read less

I have been working with MediPro for years and they keep my business up and running with their friendly support.

Great company, great customer support. We have been with Marc and his team for years and would not go anywhere else. Medipro has everything you need for your company.

I have nothing but good things to say about Marc and the good folks at MediPro, Inc. Very prompt service. Friendly support when you need it. Exceptional follow up. For example, I recently had an issue submitting claims. (Hey, it’s technology. Does it always work perfectly? No!) Once the issue… read moreI have nothing but good things to say about Marc and the good folks at MediPro, Inc. Very prompt service. Friendly support when you need it. Exceptional follow up. For example, I recently had an issue submitting claims. (Hey, it’s technology. Does it always work perfectly? No!) Once the issue was resolved on their end, I asked “do I need to resubmit?” The response “Nope, already did that for you!” Wow! Way to keep a customer! read less

Very nice company. Quick to get issues resolved and their client care specialists are very helpful.