Testimonials
Company Testimonials
Lytec & MediNotes Testimonials
Emdeon Testimonials
"Outstanding and wonderful are the first two words that come to mind when I describe my MediPro experience. Marcus and Tony are a cut above and have made my transition from another vendor amazingly easy and they have been WONDERFUL!!! Tony is extremely easy to work with (which is critical in support per my experience) and professional. Marcus is very knowledgeable, organized and task oriented which makes working with MediPro such a pleasure. These guys are great!! MediPro is truly deserving of their awards in customer service. I only wish I knew about MediPro sooner!!
For 7 years I have worked on the Lytec System which I inherited from another physician. Prior to Lytec, I worked on Medical Manager and Med Master. Lytec is easier to use and makes common sense. It is affordable and in my opinion, a good over-all product.
I LOVE MEDIPRO!! Marcus e-mailed me everything needed to start at MediPro. It was easy, no excuses, no nickle and dime for a phone call, all questions were answered professionally. That was a definite change over working with a prior vendor. If it sounds like I am impassioned, I am. Not only am I Dr. Shields' Practice Administrator, I am his wife. I feel when someone does an outstanding job you should tell them. MediPro is Organized, Outstanding, Professional and the reports are exactly what I need to run my business in a timely fashion. Impressive!! Thank You!!
Marcus and Tony have my account so I anticipate no future emergency issues. It's not their style."
Alicia Shields, Practice Administrator
Stephen J. Shields, M.D.,P.A.
"Over the past several weeks I have been talking with Anthony McMurray at MediPro. I just have to say he should get an award for outstanding customer service. We had a problem with our billing data. Anthony dowloaded our files and had the problem fixed within one day. Anything I have ever called about was taken care of promptly. We at NW Louisiana Physical Medicine want to say Thank you Anthony & Thank you to MediPro."
June, Office Manager
NW Louisiana Physical Medicine
"MediPro gives really great service. Molly, Dana and all the staff have been great!"
Teresa Thomas, Office Manager
Family Care of Woodward, LLC
Sandy, Insurance consultant
Dr. Michael J. Schmidt's practice
Support totally saved Tropical MedBill--brought them back from a near-death experience. I will recommend MediPro to any practice group on my client list.
Thanks again!"
Mike Hyde
Michele Morgan
Millennium Billing Solutions
"I would just like to take a moment of your time to let you know my experience with Tony and Lytec 07, we had Lytec 04 before hand, and as you know with the new NPI#'s we had to upgrade! With my doctor being as nervous as he was, we had a few minor issues, that put us down for 3 days in which led me on the phone with Tony, doing remote access and everything else he did, he was so patient with me, he was very kind and very knowledgeable, he got us back up and running and even showed me a few short cuts on the new Lytec, I really am very appreciative to him, I no more have any worries!
Thank you very much for all your hard work!"
A Very Satisfied Customer
Brandi Lolmaugh, Office Manager
Dr. Silvers
"Just wanted to drop you a quick line and let you know that SIBA really appreciates your assistance. When we originally purchased from MediPro, we received great support from Marc and now Marcus. You and Dora's teamwork really make a difference in resolving the various issues that we encounter based on the unique programs that we bill for. I would personally like to thank you for your efforts and I feel confident that future issues will be resolved efficiently and timely.
Thanks for a job well done!"
Jim Coppock, COO
SIBA
"Just a quick note to let you know that the trainer was very courteous and helpful. We just had so much to learn in so little time. Hopefully MediPro will be able to guide us in the proper ways. Thanks again!"
Cordial Care
Judy Simpson
"Hey Marc,
Just wanted to let you know how happy we are with our (new) support. It's like the switch got flipped, and Christine is suddenly getting the help she needs. She thinks Marcus is just great, and I think we are making great progress in just this short time.
Thanks a bunch, and thanks to Marcus."
Regards,
Kathleen, Office Manager
Plum Spring Clinic
"Thank you so much for your persistence! I made a lot of initial contacts but you maintained "no pressure" communication from start to end. I hope your company appreciates the true asset that you are to them.
Thanks again!"
Harold Jordan, M.D.
Lynne Roberge
"Anthony was a life saver in helping us to convert data from Lytec 2004 to Lytec 2006! A good support technician listens to his client first, and proceeds cautiously when dealing with client data. He was excellent! Thanks again for the great support."
Wanda Hankla, Business Manager
HearCare Audiology
Lytec and MediNotes Testimonials
"We feel that MediNotes e is a great product that is easily adaptable, flexible and meets our needs. Everyone involved at MediPro has been courteous, generous with their knowledge, creative with ideas and patient as we learned MediNotes. This has been a great experience and we have enjoyed the ride to a paperless office."
Mary Keene, Office Manager
Statesboro Cardiology
"Many thanks for all your help in what I felt was a successful Lytec launch yesterday. I know that everything was not without incident, and I appreciate that you both were instrumental in keeping everything going smoothly."
Sincerely,
Micah, Office Manager
High Mountain Health
Lance Hill
Hill Enterprises, LLC
Purchase Date: 2/2006
Implementation Date: 2/2006
Reason for purchase: Needed to get away from dictating and paper charts.
Number of Physicians: 1
Number of Workstations: 1
Percentage of notes completed with Charting Plus: 100%
Percentage of Referral Letters completed with Charting Plus: 100%
Impact it has had on my life: It has allowed me to have good quality highly organized and legible notes for facilities, insurances and most importantly, Medicare!
Most important features or attributes:
The program works with NDC Office Hours Professional, so that once I create a new patient in the schedule, it automatically creates a chart record in Medinotes e! The ability to completely customize the findings and templates allows me to generate notes almost identical to those I used to dictate. They can be as brief or as inclusive as I want them to be for the particular patient at hand. The ability to generate notes, letters, instructions, and other documents with ease makes this the most complete EMR on the market. Since I use a billing service, I like the ability to print a pre-made billing statement to send via fax or email to my billers and saves me time by not having to fill out a superbill!!
Eric J. Lullove, D.P.M.
Boca Raton, FL
"I want to sincerely thank you for making my recent visit to your offices a most pleasant one. The training during my stay was excellent - I feel much better prepared to assist our group in taking full advantage of our new software. Your hospitality was extraordinary - I felt welcomed into your (MediPro) family. Finally, I was reassured by the expedient and professional manner with which any technical issues were handled as they arose.
We look forward with anticipation to MediPro's visit to our practice in March."
Warmly,
Jason Servatius, N.D.
"This letter is a statement of support for MediPro, Lytec, and MediNotes e. I am a podiatrist who has been in practice for about 13 1/2 years. I left a group practice about 2 years ago and started my own practice. At that time I was shopping for both a scheduling and billing software package and an electronic medical records (EMR) package. My attempt at due diligence led me to MediPro and Lytec as my scheduling and billing software option. I found Lytec both easy to interact with and figure out and relatively affordable. Marc with MediPro was always available to answer my questions and was aggressive in structuring a deal that worked to my advantage. I have respected his honesty and knowledge of computers and the software that MediPro supports. In conclusion, if I had to do it all over again, I would make the same decisions to buy both Lytec and MediNotes e. I would definitely recommend MediPro as a resource to purchase these from and more importantly as a form of support for your ongoing software needs."
Sincerely,
Mark Light, D.P.M., FACFAS
"Hi Marc: Happy holidays to you and your staff. I am writing to you to express my sincere thanks to all of you; it's refreshing that you have been more than happy to help us in initiation, training, and operation of our Lytec and MediNotes e systems here at Ridgepark Family Physicians. I find that it is very nice to know that you are appreciated and that people are willing to give a little pat on the back every now and then for a job well done. I thought I would share this information with you and your staff for a job very well done. Thanks a million. Keep up the great customer service; it's working for you!!!"
Patty Cuningham, Practice Administrator
Ridgepark Family Physicians
"I am really happy with MediPro services overall starting with Lytec. I want to keep that healthy relationship forever and would always recommend you guys to anyone."
Lenawee Adult and Pediatric Medicine
Narinder Batra, M.D.
"Just a quick note to let you know that we are progressing along fine with our new Lytec version. Also, the switch to Emdeon has been an incredible improvement from our previous clearinghouse. Most importantly is the support and patience that is available at the drop of a hat."
Regional Foot & Ankle Center
