SuiteMed Benefits for Front Desk

Scheduler

IMS provides one of the most versatile, full-featured and customizable appointment schedulers on the market today. We adapt to you. The IMS Scheduler allows for easy customization to mimic and enhance your existing workflow. Whether you are a solo practice or a multi-specialty clinic, one thing the front desk staff needs is flexibility in scheduling.

• Multiple view screens (e.g. all locations, providers, rooms, etc.)
• A dynamic "find appointment" feature that lets you search by next available day, time, provider, office or procedure.
• First come, first serve appointment waiting list.
• Integration with all appropriate IMS modules, allowing front-office staff instant access to account balances, co-payments, patient demographics, face sheets, visit notes, prescriptions, alerts, reminders, notes, and more.
• View Authorization and Referral Status any time - when the patient first schedules their appointment or when they arrive.

Auto Check-In

Using a secure and private computer interface device, IMS allows patients to check themselves in when arriving at your office. You optimize front office staff productivity and reduce patient information errors by allowing patients to enter their own demographic and complaint information.

Check-In/Check Out

Comprehensive management of patient flow results in improved patient care, office efficiency and revenue enhancement. You can proactively obtain digital photos of patients, obtain all required electronic signatures, collect co-pays and communicate instructions to patients, prior to their departure, directly from an exam room.

Automated Appointment Reminder/IVR Services

The IMS Interactive Voice Response (IVR) module will decrease your staff's workload and increase your revenues by reducing missed appointments. The system automates computer-generated calls to confirm appointments. Patient responses are automatically reflected on the IMS Scheduler or on the IVR report in your office.

Scan Module

Our Scan module allows you to turn any single or multi-page document in your office into digital information and have that information stored electronically in the IMS EMR.