MediNotes e FAQ's

How long has MediNotes been in business?
Will MediNotes e slow me down?
Why is it important to add data, can't I just read the past notes?
Can I chart at the point of care?
Does it work with voice?
Will it integrate with my practice management software?
How elaborate does my network need to be to make MediNotes e useful?
What is the Annual Maintenance Fee?
How can I see more?
How is the data stored?
How is MediNotes e licensed?

How long has MediNotes been in business?

MediNotes was founded in 1995 and incorporated in 1996. We have been solely involved in EMR since our inception and have created some of the most innovative designs in the industry. Our charting system is incredibly powerful and unparalleled on the market today.

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Will MediNotes e slow me down?

No, it will actually make you and your staff more productive. MediNotes e has been designed for ease of use and optimized for speed. The template design allows you to specify default values for routine care. Cases that are typical in nature will follow the defaults, which means that you will only have to supply additional information for atypical parts of the exam. Work flow systems have also been enabled, so nursing staff can enter historical information into the patient's chart before the physician sees the patient. Most of our clients are able to chart at the same speed that they previously dictated. With our system, though, every mouse click is adding valuable data into the system's database.

When implementing the system we recommend that you begin with 1 or 2 encounter templates that you see routinely. Over the first week make any necessary tweaks to these templates and then move on to add a few more templates to your daily charting. Soon you will be using MediNotes e for all of your notes, but because you worked into the program gradually you avoid the frustration that can accompany any new piece of software.

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Why is it important to add data, can't I just read the past notes?

Sure you could glance through all of the past notes, but for real progress to be made in medical practices information must be easily accessible. Having information entered as structured data means that it can be easily separated (like the history information on the main screen) and it can be mined across patients to check for trends or to spread news of recalls or other information to a selected group of patients. The bottom line is that you will be able to more quickly review pertinent patient data such as known allergies, past complaints because of the MediNotes e patient folder.

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Can I chart at the point of care?

Absolutely. There are different methods of doing this, and when done well actually enhances the the patient doctor relationship.

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Does it work with voice?

Absolutely. MediNotes e accepts input from mouse, pen, keyboard and speech recognition programs such as Dragon NaturallySpeaking and IBM Via Voice. Our main emphasis is on creating structured data records using point-and-click dialogs, but because there are certain circumstances that don't fit into a structured paradigm we allow speech recognition and typing to enter data. In fact there are several practices using MediNotes e solely with speech recognition. The choice is up to you.

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Will it integrate with my practice management software?

Most likely. We have interfaces with many of the practice management systems on the market (interface list). If your PMS program is not listed, we may be able to develop an interface as a custom programming project. Please give us the name and phone number of a main business and technical contact at the company so we can begin working with them.

MediNotes e uses ICD-9 and CPT codes from the American Medical Association for the diagnoses and treatments in the notes. These codes can be transferred electronically to your PMS program with an interface.

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How elaborate does my network need to be to make MediNotes e useful?

We usually recommend to start out slowly and progress as you begin using the software to it's potential. There are a couple of reasons for this. It is usually uncomfortable to invest a great deal of money on additional hardware after you have made the decision to buy our software before it is up and running in your practice. Also it is hard to predict the workflow and other changes that may occur with the use of MediNotes e .

Our suggestion is to look at your office and determine if current equipment can be used. (See system requirements) If so, utilize it for a brief period of time while you learn the software. Within a few weeks you should be able to understand how workflow may change (for the better) in your office. It might mean as little as a new printer with several trays near the front desk for patient instructions and referral letters. It could develop into a completely wireless environment with Tablet PC's for the medical staff and designated charting stations for nurses.

Once you begin using the system and feel the benefits, it will be much easier to justify additional hardware investments because the system will work even better in your office.

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What is the Annual Maintenance Fee?

As with most medical software companies, MediNotes Corporation offers a subscription plan for software updates and support on an annual basis. This "Maintenance Fee" is optional to all users, but is strongly encouraged because of the value to your office.

MediNotes Corporation offers a blanket of services to clients that have paid their annual maintenance fees. When the software was originally purchased, this maintenance fee was prorated based on the month of the year. Each December, MediNotes Corporation sends an invoice for payment in January of the following year. Payment may be made in advance for tax purposes, but should be paid by the last day of January to receive the benefits of service.

Software Updates - Access to the most recent updates/upgrades to the MediNotes e software. Major updates will be mailed to you automatically as they become available, while Minor updates can be downloaded from our web site.

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How can I see more?

Several ways

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How is the data stored?

MediNotes e utilizes a relational SQL database from Sybase/iAnywhere Solutions. This is a very secure and reliable platform. MediNotes e is ODBC compliant so it is scalable to other database solutions such as SQL Server and Oracle.

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How is MediNotes e licensed?

MediNotes e is different from many software packages in that our software is sold by user licenses rather than the typical "per seat" charge. The benefit from our pricing is that you can load the software on as many machines as is necessary, yet you only have to pay for the number of type of individuals that access the system.

*Limited Medical licenses may also be purchased with the ability to sign notes for an additional charge.

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Please contact us via toll-free phone at 1.800.309.2708, email or live chat if you have any questions regarding MediNotes e.

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