All support includes unlimited phone, fax, e-mail, live chat and access to our user group forums. We also include unlimited remote access support through the Internet at no additional charge.

Through our user group forum you will be able to:

• Post support questions
• Correspond with other Lytec users
• Download product upgrades
• Receive special product announcements

Remote access support

Our unique service allows us to connect to your computer system to see your computer screen and interact with you through a standard Internet connection. Remote access support is included at no additional charge with all of our support plans.